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Answers Every Call, 24/7All Plans
Sarah picks up in under 2 rings — day, night, weekends, holidays. Never sends a customer to voicemail again.
- ›Answers as your business ("Thanks for calling Mike's HVAC!")
- ›Handles multiple calls simultaneously
- ›Works on any phone number you forward to her
- ›Natural conversation — most callers never know it's AI
📅
Books Appointments on the CallAll Plans
Sarah checks your real calendar, offers open slots, and books the job — all while the customer is still on the phone.
- ›Syncs with Google Calendar in real time
- ›Offers 3 available time slots to choose from
- ›Sends customer a confirmation link by text
- ›Customer fills in address + job details before you show up
🚨
Emergency DetectionAll Plans
When a caller says "emergency," "no heat," "burst pipe," or "flooding" — Sarah flags it immediately and alerts you.
- ›Detects 15+ emergency keywords automatically
- ›Texts you instantly: "🚨 Emergency call from James Carter (512) 555-0123 — no AC"
- ›Offers emergency scheduling or immediate callback
- ›You decide how to respond — Sarah handles the caller
📲
Real-Time Owner NotificationsAll Plans
You get a text when Sarah answers a call AND a full summary when it ends — so you always know what's happening.
- ›Call start: "Sarah is on a call for your business right now from (512) 555-0123"
- ›Call end: full summary — caller name, reason, appointment booked or needs follow-up
- ›Dashboard link in every notification
- ›Never miss what Sarah handled while you were on a job
⭐
Review Request SMSAll Plans
After every completed job, Sarah automatically texts your customer a Google review link — 2 hours later.
- ›Fires automatically after calls over 60 seconds
- ›30-day dedup so customers never get spammed
- ›Personalized by first name
- ›Goes from 8 reviews to 80 in 90 days
💰
Estimate Follow-UpsPro
Send a quote from your dashboard — Sarah follows up automatically on Day 1, Day 3, and Day 7 until they respond.
- ›Enter customer name, phone, job description, and amount
- ›Day 1: "Just checking in on the quote for AC replacement..."
- ›Day 3: "Still thinking it over? Happy to answer questions."
- ›Day 7: "Last check-in — quote expires soon. Reply YES to lock in."
🎙️
ElevenLabs Premium VoicePro
Pro customers get Sarah's premium AI voice — warm, professional, and indistinguishable from a real person.
- ›ElevenLabs neural voice (industry gold standard)
- ›Custom tone: confident, warm, professional
- ›Zero robotic artifacts or awkward pauses
- ›Starter uses OpenAI TTS (still great — Pro is premium)
📋
Call Transcripts & SummariesPro
Every conversation Sarah has is logged and searchable in your dashboard.
- ›Full conversation transcript saved automatically
- ›Caller name, reason, outcome captured
- ›Search and filter by date, outcome, customer
- ›Use for quality control or training new staff
🔔
Recurring Service RemindersMax
Sarah automatically reminds your customers when they're due for their next service — without you lifting a finger.
- ›After every booking, schedules a reminder 6 months out (configurable)
- ›"Hey James! Time for your next AC tune-up at Mike's HVAC. Ready to book?"
- ›Customer replies YES — Sarah books it on the spot
- ›Set any interval: 3 months, 6 months, 1 year
🎯
Automated Win-Back CampaignsMax
Sarah identifies customers who haven't called in 90+ days and sends them a personalized win-back text.
- ›Daily scan of your customer list for dormant customers
- ›"Hey Lisa! It's been a while — we miss you at Stan's HVAC!"
- ›30-day cooldown so customers aren't over-texted
- ›Turns forgotten customers into repeat revenue
📊
Advanced Analytics DashboardMax
See exactly how Sarah is performing — calls answered, leads captured, revenue recovered, and trends over time.
- ›Calls answered vs missed by week/month
- ›Lead capture rate and conversion tracking
- ›Estimated revenue recovered from missed calls
- ›Top job types and peak call times